Course Content
Business English Course
About Lesson

Shadowing Exercise 1:

Listen to each statement from an American English speaker. Then try to repeat each phrase to practice talking like a native English speaker.

Shadowing Exercise Transcript:
  • Can everybody check that they’re muted? I’m hearing a lot of background noise.
  • Your sound is breaking up.
  • Any others want to chime in on this problem?
  • Sorry about that everyone, let’s jump back in.

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Shadowing Exercise 2:

Listen to each statement from an American English speaker. Then try to repeat each phrase to practice talking like a native English speaker.

Shadowing Exercise Transcript:
  • Let’s “troubleshoot” the problem.
  • What part of the screen is the mute button on?
  • I followed your instructions for the first two steps, but I’m stuck on step 3.
  • I’m on the settings screen, and I’m looking for the reaction buttons.

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Speaking Exercise 1:

Imagine you’re in a zoom meeting with your team of interns and they are all new to Zoom. Since they have never used zoom before, and the internet hasn’t been working well, there is a lot of troubleshooting to do. Fill in the blank with your response in the scenario below.

  • You:
  • Intern 1: Maybe we could all… (internet freezes, speaking stops)
  • You:
  • Intern 2: Looks like we’ve lost a couple of people. It seems like Greg and Mary are no longer on the call.
  • You:
  • Intern 2: Yes, we can hear you and see you. I think everyone is back on. What part of the screen is that reaction button on?
  • You:
  • Intern 2: Okay, I think we are all here and ready. Your video is freezing. but I think that it will fix itself with some time.
  • You:

[easy_voice_mail]

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Speaking Exercise 2:

Record a voice message to give your response (the actual words you would say) in each of these situations. Use 1 of the phrases from the lesson in each of your responses. You should have 3 total voice messages when you’re finished.

Situation 1: You’re in a video meeting with your finances team and one person’s video has been freezing for a long period of time.

You:

Situation 2: You’re on a video call and want someone on your team click a certain button on the screen. They are having a difficult time finding it and need some direction.

You:

Situation 3: You’re on the video call and your co-worker just said something important, but you are having a hard time hearing because of all the noise behind her.

You:

[easy_voice_mail]